Archive for October, 2011

Steelcase Says Office Design Should Reflect the Work Culture

Saturday, October 29th, 2011

With the holidays coming up, it’s always interesting to see how many different celebrations are recognized at this time of year. In November, there’s Dia de los Muertos (the Latin American Day of the Dead), All Saints Day, Al Hijra (the Muslim new year), and Diwali (the Festival of Lights). Then, December holds Bodhi day (celebrating the enlightenment of the Buddha), Hanukkah, Kwanza, Christmas, and Boxing Day. If you work in a large, diverse office, you might know different coworkers who celebrate all of these great traditions and more.

But diversity is something that can be recognized and supported all year long - especially if you are part of an international corporation. It’s all about understanding expectations for workplace behavior, consumer needs, and work styles in different cultures. Steelcase recently put together a “Culture@Work” article on one aspect of this expansive topic. It’s a fascinating look at how our thoughts regarding appropriate, productive office design need to shift when operating on a global scale. This approach requires looking at what employers value and what employees desire in a workspace.

A Few Examples

Germany is all about maximizing worker speed and efficiency. Acoustic comfort is given top priority and achievement or status is recognized with the provisioning of spacious private offices. In India, technology is king. Companies in this culture are interested in investing in the infrastructure that will support rapid growth in their burgeoning economy.

In the UK, office space around city centers is at a premium. Few new office structures can be built and expansion is limited by strict building codes. So, making the most of available square footage is essential. However, office overcrowding can lead to high turnover as employees seek better working conditions.

Are you opening up an office in a new country? What steps are you taking to ensure the space matches the local workplace culture? Let us know in the comments.

Office Chairs and Work Targeting

Friday, October 28th, 2011

In another informative white paper from Allsteel, you can learn about the importance of work targeting. That’s one of those phrases invented to describe something that everyone does without realizing it. When you sit in your chair and look at your desk, your eyes go directly to your monitor. That’s why you want your monitor to be at just the right height for easy viewing.

But what if you lean back in your chair? The recline feature may be comfortable, but it can bring your head out of alignment with your ‘target’ so you are looking up at your monitor instead of straight at it. You may also be moving your head too far away from your monitor (and moving your hands too far from your keyboard). This is counterproductive from an ergonomic standpoint since it encourages abnormal positioning and movements during work.

Allsteel’s solution to this problem was to develop a recline mode for their Sum chair that allows relaxation without significantly moving the upper body. This promotes continuous, accurate work targeting throughout the day.

More Office Chair Sports

Wednesday, October 26th, 2011

Last week, we talked about the highly competitive sport of chair hockey. But if you want some real brutality, you should check out this video advertisement from Mad Man Mund’s in Florida. There are no holds barred when it comes to extreme chair racing. In fact, this event will remind you of the “Chairiot” race from Ben Hur. All you need to participate is an office chair, a paved hill, a suit and tie, and a lust for victory at all costs!

Allsteel “Reaching” for Workstation Ergonomics

Saturday, October 22nd, 2011

This week, let’s dig into the Allsteel research library archives again for a look at workstation ergonomics. Allsteel compares its Reach™ workstation with a traditional workstation in this white paper. The paper starts with a review of the basics. For example, workstations should have plenty of leg space and drawers that are easy to open and close. Next, Allsteel moves on to talking specifically about how the location of various workstation components (such as storage bins) can impact the body.

Ergonomic ROM Explained

Encouraging movement within the human body’s normal range of motion (ROM) is considered healthy. But too much repetitive motion or movements that require reaching, twisting, or bending beyond the normal ROM can cause strain. To break it down further, range of motion can be sorted into different zones from 0-3. Zones 0 and 1 are easy, comfortable movements. 2 and 3 require more effort and may be more likely to put undue stress on the body over time. Back, neck, shoulder, and wrist movements should be kept within the comfortable “zones” of movement most of the time to minimize potential strain.

The Testing Phase

Allsteel decided to use a motion analysis system (involving infrared video cameras and reflective markers) and electromyography (to measure electrical impulses in the muscles) to evaluate workstation use. They set up a traditional workstation and a Reach workstation with the same set of basic office supplies. Participants’ movements were documented as they retrieved and replaced each object in the workstation as instructed. Then, the results were analyzed to determine the range of motion and the amount of effort for the various movements.

Results and Conclusion

With the Reach model, participants could retrieve each of the most commonly used objects without going outside zones 0 and 1. The researchers concluded that Reach’s smaller overall footprint and closer placement of storage components helped make this possible. They feel that smaller movements can translate to greater productivity by increasing the speed and efficiency of work.

What Is It About Expensive Office Furniture?

Thursday, October 20th, 2011

As gossip-hungry Americans, there’s nothing we love more than a shocking and titillating story about financial irresponsibility. Recently, a civil servant named Bob Balink from El Paso was “exposed” for spending nearly 30 grand on office furniture. The man’s predecessor had simply made do with the furnishings already in place, making Bob’s spending seem even more extravagant. The big ticket item from Balink’s shopping spree was an 18’ conference room table that cost more than $9000.

But sometimes, the real story is buried in the details. Reporter Pam Zubeck revealed that Bob spent more than $4000 on a desk and $285 on a high backed executive chair. He probably could have bought a nice office desk for a couple thousand, but his real crime was buying such a cheap chair for himself. The best ergonomic chairs have an MSRP 3-4 times that high (although you can save a lot of money buying a refurbished model). So, here’s a piece of advice for government employees who plan to splurge on office furniture. Spend the big bucks on your chair – not your desk. That way, when you end up in the hot seat over your spending habits, at least it will be a comfy one.

Chair Hockey For Charity

Wednesday, October 19th, 2011

Canada is known for three things – maple syrup, Niagara Falls, and hockey. This love for hockey extends beyond the ice rink and into the office arena. IIDEX/NeoCon Canada and the Interior Designers of Canada actually hosted an ergonomic office chair hockey tournament in September. More than half a dozen teams competed, sponsored by manufacturers such as Teknion, Allsteel, Herman Miller, Haworth, and Steelcase.

Who wins when office furniture companies fight? In this case, Ronald McDonald House Toronto. Team members spent as much energy reaching fundraising goals as they did trying to score goals during game play. By all reports, the event was a smashing success!

Teknion Captures Awards at NeoCon Canada

Saturday, October 15th, 2011

Like the opposite of a migratory bird, NeoCon apparently goes north as the weather gets cooler. Teknion is one of the major furniture manufacturers who trekked up to Toronto this September to participate in the IIDEX/NeoCon Canada show. This move paid off with some very nice prizes (including a nod for one of the best booth designs). Innovation was the deciding factor in selecting winners. The company took home a total of 4 awards – 3 silver and 1 bronze. Here are some highlights of the winning items:

Dossier

This executive furniture collection has a distinctly Scandinavian look with its wood finish and trimmed down, straight lines. The modular nature of this line ensures that components can be combined to fit any office space without looking shoehorned into place. It definitely gives off an air of quality without being even a little bit ostentatious.

AL3

This synchro-tilt executive task chair features a range of adjustment features from seat height to tilt tension and lock. But it does this without having lots of knobs and twiddly bits messing with the streamlined aesthetic of the chair. The arms, base, and cradle supporting the chair come in glossy aluminum or ebony to fit a shiny or somber office theme. The back can be finished with upholstery or mesh depending on whether you are going for cushy or austere.

Expansion

Teknion advertises this collection as having more than 26,000 components. That’s about as expansive as you can get. At the same time, the company claims that the uniform product platform simplifies planning since you can use the same collection to furnish so many different office spaces from workstations to meeting rooms. This definitely sounds like a situation where you need to tell your office space consultant what you want to accomplish and let him put together your order to make sure no components are missing!

We’ve Got Food Banks – Why Not Furniture Banks?

Friday, October 14th, 2011

It’s always heartwarming to hear stories about how companies can leverage their own particular influence to make a difference. Office Movers CEO, John Kane, has figured out a way to keep the planet green while ensuring that nonprofit organizations have the equipment they need to furnish administrative offices. Kane diverts unwanted office furniture from the landfill to the company’s Maryland warehouse. Here, religious and educational organizations and charities have one weekend per month when they can select whatever they need for their offices from this “Kane Furniture Bank”. And it’s all free of charge.

There are actually many organizations across the U.S. that help match used office furniture donors with NPO recipients. But Kane’s approach is particularly efficient. He already has the warehouse space and logistics aspect worked out. Hopefully, this idea will catch on with more office moving and liquidation companies!

Are You Monitoring Monitor Use for Proper Ergonomics?

Wednesday, October 12th, 2011

In Allsteel’s resource library, you’ll find a very interesting OSHA white paper on the “Ergonomics of Video Terminal Displays”. That’s an old fashioned term for computer monitors. In fact, the paper dates back to 1997 – the days of big boxy cathode ray tube displays that are thankfully becoming a thing of the past. What hasn’t changed is the fact that many employees simply don’t have their screen set up properly for optimal viewing. Complaints from back in the day such as eye strain, headaches, neck pain, and blurred vision are still common in today’s workplace.

Many of the solutions recommended by OSHA are still timely. For example, appropriate lighting plays a big role in reducing glare. Adjustability of everything from the chair to the keyboard tray and the monitor are also still sensible precautions to reduce musculoskeletal strain. Fortunately, modern articulated monitor arms make changing the height and distance of a flat screen easier than ever - and they don’t take up too much desk space!

What Grade Do Your Employees Give Your Office Furniture?

Saturday, October 8th, 2011

The interwebs are all agog with the results of Staples.com’s recent survey about the top items employees wish their employers would change in the office. Not surprisingly, one top item workers want is the opportunity to stay out of the office altogether. Telecommuting is one of the most popular perks and that’s not likely to change. The other thing employees would change is their coworkers – or at least how their coworkers behave. 44% of participants said office politics was their biggest peeve.

There is Something Easier Employers Can Offer

Fortunately, there is also a lot of room for improvement in more concrete items. A full 35% of employees put nicer and more comfortable office furniture on their wish list. More than 50% actually gave their current office furniture a grade of C or lower. What’s really surprising is that 34% of employees wanted more private workspaces. This is a big blow to the idea that workers are clamoring for more collaborative spaces and open office layouts. It appears that what they might actually enjoy is higher cubicle walls with better acoustic control. Or, perhaps they would benefit from having workstations separated into smaller pods.

Did You Celebrate “Improve Your Office Day”?

Even if you missed this October 4th observation, office improvements are likely to be welcomed by your employees at any time. Your workers probably won’t reach a consensus on what they consider to be “nicer” office furniture (for example, some people think wood is nicer than glass and vice-versa). But determining what constitutes more comfortable office furniture is fairly simple. The #1 item every employee loves is an ergonomic office chair. That’s a good place to start if you want to raise the grade your workers give their office furniture.

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