Archive for April, 2010

Craftsmanship of Furniture Helps To Get Industry Through Tough Economic Times

Friday, April 30th, 2010

solidwoodmfgA house isn’t a home until it has furniture in it. This is true for the basic reasons that everybody needs a place to sit down, eat, and relax. Without furniture a home isn’t a home, it’s literally just an open empty space. However, that statement also works on a deeper level. Furniture shows who someone is and what their tastes can be. Simply put, you are where you sit. If someone chooses solid wood furniture over new aged designed (and often sometimes awkward looking) furniture, it shows that they have a respect for the old school craftsmanship of the form and want their homes to convey that. Yet, this same type of craftsmanship is also what’s helping get the furniture industry through the current recession.

The recession has had a widespread reaching effect on almost every industry, and furniture is no exception. However, the furniture industry has shown that it can outlast the recession through focusing on customer service, creating business models that help protect the environment, and most importantly keep producing high quality products. Quirky designed furniture does have its place in the industry, but ultimately has not helped to keep the industry afloat during these tough economic times. This is why designers who are heading to furniture fairs like the Salone Internazionale del Mobile di Milano are struggling to get their state of art furniture to the public. As much as a trendy chair would fit in many situations it can’t contend with the comfort and familiarity of well-made solid wood office furniture, especially during a time when comfort and familiarity is needed.

The argument can be made that well made products like solid wood living room furniture is helping to get the industry through the recession and into a successful future and this is because of quality. A focus on craftsmanship can break through any slump, economic or otherwise, and that’s why the furniture industry has lasted through this recession and most likely will last through any to come.

Acoustics In Work Environments & Office Cubicle Design

Thursday, April 29th, 2010

57 Noise signIn a busy call center with lots of people sharing workstations in close proximity, creating a quiet atmosphere is out of the question. However, there are a number of ways to effectively address noise and make the volume level tolerable. Office design layout is one part of the puzzle. For example, large open spaces with tiled floors tend to control noise poorly and should be avoided. Office cubicle design is another aspect of the overall noise/privacy picture. The materials used to form the core of the panels generally determine the NRC and STC rating of each product.

The performance of a building’s air handling system or other constantly running equipment can also be a major factor in overall acoustic comfort. A moving part that isn’t well lubricated can cause annoying squeaking or rattling that drives workers slowly mad. Of course, for situations where strategically generated white noise can increase the level of privacy, many companies install sound masking technology. With 70% of office employees claiming that they could be more productive in a less noisy work environment, remodeling for greater acoustic tranquility might be a “sound” investment indeed.

Fun Facts: Space Saving Cubicle Design

Tuesday, April 27th, 2010

56 Tiny desk chairHave you ever started work at a new company and found yourself the butt of a practical joke? The comments raged fast and furious over on Flickr when a user posted a photo of a tiny cubicle design created for an intern’s first day of work. This miniature workspace is wedged between a column and a low wall. The flat surface is just wide enough to fit a monitor. The makeshift chair is constructed of a stack of half a dozen reams of paper. In a nod to ergonomics, a cushion is balanced on top to make it more comfortable.

Is it genius? Is it evil? Perhaps it is simply evil genius. The opinions of the commentators fall into 3 basic categories:

  • The pranksters should be ashamed for being mean and for having too much time on their hands
  • This joke is hilarious and hopefully the intern has a good sense of humor
  • That looks like my first desk when I worked at (fill in the blank) corporation

Fortunately, employers really don’t have to take office space planning to this type of extreme. They can simply contact Cubicles Office Environments for a no-charge consultation about how to make the most of what they have.

Office Furniture Dealer Installer Certification Programs

Monday, April 26th, 2010

55 CertificatesIf you’ve spent much time browsing office furniture dealer websites, you may have seen claims regarding installation certification. What do these mean? Some manufacturers have a certification program that authorized dealers must send their installers through. This is intended to verify that each tech installs the manufacturer’s cubicles correctly.

However, in some cases the process of certification is a little more self-directed. For example, there is a Certified Dealer Network for Herman Miller dealers. The network requires that member dealers certify their installers. What are the requirements for training? That’s actually left up to the individual dealership.

According to the HMCN website “The first step of the Installation Certification process begins with the Herman Miller office furniture dealer, who determines what it must do to meet Installation Certification requirements.” If only getting a college degree was that easy. We could make up our own course of study and our own tests - then we would all enjoy a straight 4.0 GPA!

Training Does Make a Difference

Of course, there are no doubt basic guidelines that have been developed over the years by network members regarding what should be involved in a training course. For example, the installers would need to know how to protect the manufacturer warranties on new furniture by ensuring that each installation is performed following Herman Miller’s published instructions.

When it comes to installing refurbished and used office furniture, certification doesn’t have quite the same significance. As a customer, your main concern would be the experience level and reputation of your local office furniture dealer. This will have the greatest impact on whether the pre-owned furniture you buy is in good condition and installed correctly.

A locally owned office furniture company has a vested interest in ensuring that all their techs are well trained in handling the widest possible range of products. This is true regardless of whether they can show you a fancy certificate. Bear in mind that any reputable dealer should provide guarantees outlining the quality and care taken during installation. This way, you are fully protected whether your furniture is purchased new or used.

Office Furniture Companies Vie For “Greenest” Reputation

Wednesday, April 21st, 2010

54 PlanetA perusal of some of the top office furniture companies in the U.S. reveals a definite trend toward more sustainable practices. What’s even more evident is that these manufacturers want consumers to know about these changes. Business owners have higher expectations than ever when it comes to sourcing “green” office furniture. Industry leaders like Herman Miller, Steelcase, and Haworth are responding with informational campaigns of impressive scope.

Sustainability is no longer relegated to a couple of paragraphs in the “about us” section of corporate websites. Now, you can find annual reports, press releases, and more detailing the latest milestones in waste reduction and other environmentally responsible business practices.

Herman Miller

The HM Environmental Advocacy section uses multi-media to engage potential customers with stunning visuals and fun videos. One clip talks about the company’s “Zero is Hero” initiative. Another tells the story behind why guests to their GreenHouse manufacturing facility in Michigan receive a bottle of fresh honey as a memento.

Herman Miller’s “Better World Report” takes you through 45 pages of data on their progress toward a greener future. Like many office furniture companies, HM provides detailed information on LEED points and Cradle to Cradle certification for its product line.

Steelcase

54 windfarmSteelcase offers a wealth of information on its business practices under headings such as “people”, “products”, and “planet”. They even have a section on sustainability and social responsibility as it pertains to “profits”. This multi-faceted approach puts the focus on the human community as well as the larger global environment. Steelcase makes a point of reusing products by matching second hand furniture with recipients in need through their Environmental Partnership Program.

Haworth

Haworth’s sustainability section takes visitors through 7 aspects of their business model where continual improvements are taking place. Product and Workspace Design, Energy Management, and Green Transportation are just a few of the areas where Haworth strives to make a difference. Like Herman Miller, this company is also pursuing aggressive zero waste and emissions goals.

These are just a few of the office furniture companies that are becoming more eco-friendly every year. So, rest assured that your next workplace upgrade can be a green one.

Weird News - Office Furniture Company Hacked!

Monday, April 19th, 2010

53 PhonesHave you ever received a bill from your cell phone company and been shocked to see several hundred dollars in text messaging charges your teenager ran up when you weren’t looking? That’s nothing compared to the pain felt by an office furniture company in Nebraska last month. Sherrill Furniture’s phone account was hacked and used to make phone calls without their knowledge.

What’s the big deal? The calls originated in Somalia and were placed to locations such as Austria, France, and Korea. That’s some pretty serious long distance charges. Over a period of 12 hours, over 10,000 minutes were used (corporate accounts have multiple lines so many calls can be placed at once). The final cost of this caper was $45,582. You could outfit a business with a full suite of refurbished office furniture for less than that!

Office Furniture Dealers Have Issues

Friday, April 16th, 2010

52OFDAlogoNEWDid you know that there is an association just for North American office furniture dealers? It’s called the OFDA. The organization’s website contains a wealth of information on every piece of news that has any bearing on the office furniture industry. For example, in Florida a lawsuit recently raged over whether it is OK to ban commercial interior designers from doing business without a license (the ban was upheld).

The site also publishes industry-related research. Check out the 2008 Top 10 Dealer Issues survey to see what dealers care about most when doing business with manufacturers. As you would expect, getting orders delivered in full, on time, and free of damage all make the list. Product quality was another priority. In other words, dealers have the same concerns that end users do when it comes to purchasing office furniture.

Installing Verse Maxon Cubicles Is As Easy As 1-2-3

Thursday, April 15th, 2010

A lot of office furniture manufacturers advertise their products as being simple to install. How do you know when this is really true? When they post the instructions online for everyone to see. Check out the Verse panel system setup information for Maxon cubicles to see what really easy installation looks like.

There are literally only 3 pages. One page tells you how to put together the base, the next explains how to connect the panels together, and the third one covers hanging the shelving. That’s it! If you want to delegate installation to your maintenance department but don’t trust your team to read the instructions carefully, don’t worry. The diagrams are very informative. These lightweight panels may not be soundproof, fireproof, or waterproof; but they are basically foolproof!

What About Desks?

This panel system can be installed around your existing desks. It’s very versatile and can actually be used to build free-standing partitions as well. Want to purchase Maxon cubicles that include work surfaces? The manufacturer’s Series 1000 and 2000 desks are compatible with Verse. They can be fastened to the panels with brackets for greater overall stability. This keeps the panels from “creeping” across the floor if they are bumped.

Flexibility Is Key

Panels can also be attached to nearby walls if desired. Either way, they are still easy to take down and reconfigure at a moment’s notice. This can be especially helpful if your business is expanding and you need to add new stations quickly. It also means you can rearrange the panels to create collaborative areas of any size for team projects. Or, you might choose to move all your Maxon cubicles to one side to create an open learning environment for the occasional training seminar.

With the easy extensibility provided by the Verse design, you can even give an employee an instant promotion by resizing his/her cubicle with an extra panel width. You may also use these portable panels to separate two coworkers who can’t stand each other. The only limit is your imagination!

Browsing For Office Furniture? Vista, CA Showroom Is Open To All

Tuesday, April 13th, 2010

In this YouTube video, Cubicles Office Environments owner Mark Canavarro invites potential clients to visit the company’s showroom to see top of the line office furniture. Vista, CA is just a few miles from the beach. So, you might want to make a day of it and enjoy some sun and surf if you live further inland in San Diego County.

Why drive over to look at furniture “IRL” in addition to browsing the online catalogue? It gives you the opportunity to really acquaint yourself with the quality of the products available. With office chairs in particular, you will want to try out several and make sure your employees are supplied with the most comfortable, ergonomic seating possible. You will also discover that there’s a big difference between a Steelcase cubicle with solid metal construction and an off-brand workstation you might be offered by a generic supplier.

Fun Facts: Feng Shui For Call Center Cubicles?

Monday, April 12th, 2010

49Feng Shui RocksDid you know that a Google search for cubicle Feng Shui delivers over 69,000 results? There’s even a “for Dummies” article on the topic. That’s a testament to all the office employees who are looking for alternative ways to make their workspace more inspiring. So, if you want tips for ways to improve the flow of Chi in call center cubicles, a quick trip online will provide plenty of ideas.

Some of the suggestions are obvious common sense such as keeping clutter to a minimum to encourage focus. Ergonomics also blends well with this ancient science - for example, good lighting is an essential part of both workplace design and Feng Shui. Other tips tie in to human psychology (don’t sit with your back to the opening of your cube or you will feel nervous).

Then, it becomes a little more esoteric with tools like the Bagua map that divide your cubicle or your worksurface into 9 squares - each representing a different aspect of your life. Want to experience greater work/life balance? Put a framed photo of your family in the top right corner of your desk. That’s the area that represents relationships.

All in all, Feng Shui offers a fascinating way to tap into your creative side. It can help remake call center cubicles into environments that promote productivity rather than stress and boredom.

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